Capitalizing on Human Capital
Why the restaurant industry is missing out on a key ingredient! The restaurant business is no spring chicken, it has a history which dates back to the 1700s and a track record which proves that the business model is in general a viable one. The restaurant industry has evolved over decades, creating a vast...
You Can’t Dictate Culture — but You Can Influence It
I recently came across this Harvard Business Review blog article which looks at how leaders can influence the corporate culture. The article’s main points and guidelines are in line with my own article on the same topic entitled ‘Cultivating the Culture‘. The author is Ron Ashkenas, a managing partner of Schaffer Consulting and a co-author of The GE...
Daniel Goleman Talks with HBR
My article entitled “Go with the Flow” is largely based on a concept that Daniel Goleman talks about in his book; Emotional Intelligence. In this interview with Harvard Business Publishing he talks about Emotional and Social Intelligence and their effect on organisations and leaders. Daniel Goleman is an internationally known psychologist who lectures frequently to...
Six Common Misperceptions about Teamwork
In his article entitled ‘Six Common Misperceptions about Teamwork’, J. R Hackman – a Professor of Social and Organizational Psychology at Harvard University – brings to light a number of issues which are valid within kitchen teams and well worth taking a look at in this context. Misperception #1: Harmony helps. Smooth interaction among collaborators...
Cultivating the Culture
As a leader you assume the responsibility for developing and inspiring your team. What if you were to develop upon this idea and take an active role in moulding the reality that your team live and experience? Reality is your perception of the events, issues, information and emotions you are experiencing. Your understanding and interpretation...